Technologies of Trust: Creating Networks of Goodwill for Collaboration

Lance Cummings, Rin Jackson, & Moriah Yancey

Volume 4

Chapter Description

Most students dread that fateful “group project,” often for good reasons. Our past experiences with group work sometimes don’t speak well to this kind of project.* But most writing in the 21st century is deeply collaborative and happens mostly in digital spaces. Observing the writing process in the professional world can give us new ways of looking at the collaborative writing process. In the end, good writing is built on trust—trust in people and trust in systems put in place to help you communicate. This chapter reviews new collaborative technologies used to manage writing projects in the professional world, gives examples of trust at work in a thriving software company, and discusses how to transfer these strategies to university writing projects.

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