Candice Lanius and Ryan Weber
Volume 6
Chapter Description
User-centered design can help avoid assumptions about what audiences need and help avoid creating products, such as documents, websites, infographics, etc., that individuals cannot use. By placing the user of a product at the center of the design process, user-centered design makes the processes of design, product development, or writing documents more effective and more successful. The ideas presented in this chapter introduce the core concepts and practices of user-centered design. By applying these ideas, writers can gain a better understanding of audience and create documents, designs, and even technologies they can more successfully use.
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